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Questions, answered.
Everything you may want to know before you order.
Customization
A clear, well-lit photo where your pet's face is in focus and facing the camera. Avoid blurry images or photos where the face is partly hidden. If anything about your photo needs adjusting, we'll reach out before we begin.
Your photo is laser-engraved onto the front of the circle pendant. The engraving renders your pet in fine detail, etched permanently into the metal.
Yes. You can add a short engraving on the back — a name, a date, or a few words. This is optional, and you choose whether to include it when you order.
After checkout, you'll be guided to upload your photo. Every order is matched to the image you provide before we begin crafting.
We recommend one pet per piece, so the engraving stays clear and detailed. For more than one, a separate piece for each gives the best result.
SHIPPING & DELIVERY
Each piece is made to order. Within the U.S., delivery takes about 7-10 business days with free standard shipping, or 6-7 business days with priority. International delivery times vary by destination and are shown at checkout.
Standard shipping is free within the United States. Priority shipping and international rates are calculated at checkout based on your location.
Yes. We ship to the United States, the United Kingdom, Europe, Canada, Australia, and New Zealand. Delivery times and rates vary by destination and are shown at checkout.
Yes. Every order ships with a tracking number, so you can follow it from our hands to yours.
returns & Guarantee
Because each piece is personalized with your photo, it's made uniquely for you and can't be returned for other reasons. If your piece arrives damaged or with a defect, we'll make it right.
Reach out to us with a photo of the issue, and we'll arrange a replacement or a refund. We stand behind every piece we craft.
product & care
Polished stainless steel, or stainless steel with an 18K gold finish. Both are durable and made to be worn every day.
Remove it before bathing. Avoid perfume and abrasive cleaners, and wipe it gently with a soft cloth to keep the engraving clear.
Yes. Every order arrives in a soft-touch gift box, ready to give or to keep.
payment
Yes. Checkout is encrypted and protected. We accept major cards, PayPal, and Shop Pay.
Ready to find yours?